Risk and Control Business Senior Specialist

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Team:

The Risk & Control – Business Senior Specialist role sits within Risk & Control, part of Finance, acting as Agoda's second line of defense for risk management and providing timely assurance across business, technology, financial, and operational risk. As Agoda scales through innovation and data-driven experimentation, the team plays a critical role in balancing risk management with continued growth.

Agoda is constantly expanding its reach through strategic innovations and data-driven experimentations. As a key stakeholder and enabler of the overall Agoda business, the Agoda Risk and Control team plays a unique role in balancing risk management without stifling innovation and growth.

The Opportunity:

You'll partner across Product, IT, Supply, Commercial, People, Legal, Customer Service, and Finance — engaging at all levels to understand business processes and design controls that ensure compliance and sound risk management. As the main point of contact for business stakeholders and internal/external auditors, this role requires strong leadership and communication skills to coordinate business process risk and control activities across process owners, SOX, and audit teams. It is not a policing role: success depends on building trust as a critical partner while proactively managing risk.

The Individual:

The ideal candidate brings strong financial and business acumen, a solid grounding in internal control principles, and hands-on experience assessing risks and controls across end-to-end business processes. They are tech-savvy, with a practical understanding of how complex systems, data flows, and automation underpin business operations in a technology company. They can connect business activities to financial outcomes, assess how technology dependencies affect business process controls, and evaluate control design and operating effectiveness, including for ICFR and SOX. This is a strong fit for someone who can translate risk insights into practical improvements that support growth in a fast-growing, innovative technology company.

Key areas of responsibility (Including but Not Limited To)

Support the Risk & Control Leadership Team in maintaining a robust Enterprise Risk Management framework that enables growth and agility.

Maintain and continuously mature Agoda's internal control environment and full SOX compliance, including efficacy of financial reporting controls and their linkage to business processes.

Contribute to a pragmatic control assessment, testing, and reporting framework with adequate coverage across Agoda's operations.

Analyze and/or design IT and business process controls (SOX and non-SOX) to identify risks, control weaknesses, and gaps.

Guide business partners in designing and implementing controls that strengthen the control environment and mitigate risk.

Support business process control and ITAC testing and documentation, including process walkthroughs, risk and control gap identification, development of test procedures, and preparation of workpaper

Create and maintain comprehensive documentation, including flow charts, process narratives, and risk and control matrices.

Act as a subject matter expert